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Slide 2 of 24

Core idea

Critique is not opinion delivery

  • Opinion says what someone likes.
  • Critique explains what helps or blocks a user goal.
  • Standards make critique fairer, calmer, and more useful.
Opinion

Feedback floats around taste and personality.

  • I like this
  • This feels wrong
  • Make it pop
Critique

Critique links observations to goals and decisions.

  • User goal
  • Visible evidence
  • Actionable next step