Artifact choices
Use the right map for the question
- A journey map shows the wider experience across time.
- A user flow shows steps through a specific task.
- A wireflow adds enough screen detail to show what changes.
Weak versus strong
Journey map
Weak
Exact layout of one screen.
Strong
What does the user experience before, during, and after?
User flow
Weak
Every visual detail.
Strong
What steps complete this task?
Wireflow
Weak
Full production specification.
Strong
What screen state appears after each action?