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Slide 21 of 24

Worked example

Example: scope and priority notes

  • In scope: recommendation reason, comparison table, shortlist state, recovery.
  • Out of scope: account, checkout, payment, vendor integrations.
  • Later: sharing shortlist, price alerts, advisor review.
Weak versus strong

Must now

Weak

Everything in the shopping journey.

Strong

Compare and save suitable recommendations with clear reasons.

Should now

Weak

Assume happy path.

Strong

Handle no match, loading, error, and unavailable item states.

Later

Weak

Forgotten requests.

Strong

Share shortlist, price alerts, advisor comments.