Vocabulary
Six words make a screen readable
- Hierarchy means the order of attention.
- Primary action means the main next step.
- Status means what the system says is happening now.
Quality lens
Screen jobThe reason this screen exists in the journey.
HierarchyThe order in which information asks for attention.
Primary actionThe main thing the user can do next.
SupportInformation that helps the user choose safely.
StatusA signal about current progress, result, or next state.
FrictionA possible source of confusion, delay, worry, or error.