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Slide 14 of 24

Errors

Error copy is recovery design

  • Say what happened in plain language.
  • Say how to fix it when the user can act.
  • Avoid blame, codes, jokes, and vague system messages.
Weak versus strong

Empty

Weak

This field is required

Strong

Enter your first name

Format

Weak

Invalid email

Strong

Enter an email address in the correct format

System

Weak

Error 500

Strong

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