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Slide 14 of 24

Trust calibration

Calibrate trust by task risk

  • Trust AI more for low-risk drafting and option generation.
  • Trust AI less for facts, claims, policies, user evidence, and high-stakes decisions.
  • The right trust level depends on task risk and verification available.
Weak versus strong

Low risk

Weak

No need to treat as truth.

Strong

Brainstorm 10 label options.

Medium risk

Weak

Send without team review.

Strong

Draft a feature brief, then check assumptions.

High risk

Weak

Use as legal, medical, financial, or safety authority.

Strong

Use as support only; verify with expert source.