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Slide 11 of 24

Risk

Risk tells us what to test first

  • Risk is what could make the option fail or harm the user.
  • Reversibility matters: can the team undo or adjust the decision easily?
  • The riskiest assumption is often the best thing to prototype first.
Weak versus strong

Usability risk

Weak

Looks different from current screen.

Strong

Users may not understand recommendation reasons.

Feasibility risk

Weak

Engineering will figure it out.

Strong

Needs product data the system may not have.

Reversibility

Weak

Commit full build immediately.

Strong

Can test in prototype before changing production.