User value
User value answers: what gets better for the person?
- User value is the concrete task improvement.
- Ask what becomes easier, clearer, safer, faster, or more trustworthy.
- If the option does not improve the user task, it may be a preference, not a product choice.
Weak versus strong
Clarity
Weak
The page feels cleaner.
Strong
The student can see why each laptop is recommended.
Confidence
Weak
The screen looks premium.
Strong
The student can compare price, battery, weight, and required software.
Action
Weak
The interface is engaging.
Strong
The student can save and revisit a shortlist.