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Slide 13 of 24

Cognitive load

Recognition and consistency reduce load

  • Keep important information visible when the task depends on it.
  • Use consistent labels, patterns, and positions.
  • Visual hierarchy should reduce memory burden.
Weak versus strong

Recognition

Weak

User must remember criteria from a previous page.

Strong

Comparison criteria stay visible beside recommendations.

Consistency

Weak

Same action has different labels.

Strong

Save, compare, and remove behave the same across cards.

Hierarchy

Weak

Metadata competes with the recommendation reason.

Strong

Most decision-critical details appear first.