Quality lens
Good design can be inspected
- Clarity: can the user understand the purpose and next step?
- Fit: does the design match the user, task, and context?
- Recovery: can the user notice, avoid, or fix mistakes?
Quality lens
ClearThe main action and meaning are easy to identify.
FamiliarWords, layout, and controls match what users already understand.
AccessibleText, contrast, target size, and structure support different abilities.
ResponsiveThe system tells the user what changed and what to do next.
FocusedExtra information does not fight the most important task.