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Session 8
Product work starts with a useful problem sentence
- Product work starts before the screen.
- A useful problem sentence names user, task, context, and outcome.
- The sentence keeps design work honest.
Practice sequence
- 1UserWho is trying to do something?
- 2TaskWhat are they trying to complete?
- 3ContextWhat situation changes what matters?
- 4OutcomeWhat result makes the task worth doing?