User need
A user need is not a feature request
- A feature request names a possible solution.
- A user need explains the underlying job.
- A product owner must not confuse the two.
Weak versus strong
Feature request
Weak
Add a comparison table.
Strong
A shopper needs to compare the three most relevant options quickly.
Feature request
Weak
Add a retry button.
Strong
A returning customer needs to recover from a failed payment without losing the order.
Feature request
Weak
Add onboarding.
Strong
A new user needs to know what information is required before starting.