KLD Institute
Menu
Course mapOpen study notes

Slide 8 of 24

Evidence

Evidence makes the story credible

  • Show what was observed, generated, critiqued, or tested.
  • Separate facts, assumptions, and evidence gaps.
  • Evidence should explain why a decision changed.
Weak versus strong

Fact

Weak

Users are confused.

Strong

The recommendation reason appears below less important details.

Assumption

Weak

This will increase conversion.

Strong

Students may trust recommendations more when the reason is visible.

Next evidence

Weak

We are done.

Strong

Prototype test: can students explain why a saved option fits?