Task
Tasks are verbs, not features
- A task is something the user tries to do.
- Good task language uses verbs.
- Weak task language names the interface too early.
Weak versus strong
Weak
Weak
Recommendation screen.
Strong
Compare three products and choose a shortlist.
Weak
Weak
Calendar feature.
Strong
Reschedule an appointment without calling support.
Weak
Weak
Delivery widget.
Strong
Check whether an order will arrive before Friday.