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Slide 4 of 24

Context

Context changes the correct design

  • Context changes what information matters.
  • Context changes how much effort is acceptable.
  • Context changes what the user trusts.
Quality lens
Practical contextTime pressure, device, location, internet quality, privacy, ability, confidence.
Human contextAnxiety, urgency, excitement, embarrassment, fatigue, uncertainty.
Product contextPolicy, cost, stock, eligibility, business rule, team process.